Terms

Under preparation

We're still drafting our full terms of service. In the meantime, here's how ordering from Mamaluh generally works:

• Orders are confirmed via WhatsApp. We share availability, pricing, and lead times when you message us.
• Bali pickup / local delivery: order by 11am for same-day. Larger hampers may need 1–2 days notice.
• Jakarta shipping: 2–3 working days via JNE YES. Cost depends on weight and zone.
• Payment is by bank transfer or QRIS, confirmed before we begin baking.
• Cancellation: free within 30 minutes of confirmation. After that we may charge for ingredients already prepared.

A full terms document will replace this page shortly. For anything urgent in the meantime, message us on WhatsApp.

Last updated 23 May 2026.